This Privacy Policy describes how TERRIFIC and its affiliates collectively TERRIFIC, we, our, us collect, use, share, protect or otherwise process your information/personal data through our website https://terrific.fit/ - referred to as Platform. Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection - We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information in order to enable use of certain features when opted for, available on the Platform etc., all of the above being in accordance with applicable laws. You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partners' privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be TERRIFIC seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage - We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
Sharing - We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment options chosen by you. These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal data to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions - To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
TERRIFIC
GROUND FLOOR, 3/59/G14 & G15, The Lagoon, Konaje University Road, Ullal, Dakshina Kannada, Karnataka, 574199
We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our Platform.
1. Information We Collect - Personal details such as name, email address, phone number, and payment information when you use our Services. - Browsing data, cookies, and IP addresses to improve our user experience.
2. How We Use Your Information - To provide, operate, and improve our Platform and Services. - To communicate with you regarding transactions, promotions, or policy updates. - To ensure security, prevent fraud, and comply with legal obligations.
3. Sharing of Information - We do not sell or rent your personal data. However, we may share information with trusted partners to facilitate services. - Your data may be disclosed if required by law or legal processes.
4. Security Measures - We implement advanced security measures to protect your information but cannot guarantee 100% security.
5. Your Rights - You may access, update, or request deletion of your personal data by contacting us through the details provided on the Platform.
By using our Platform, you consent to the terms outlined in this Privacy Policy.
You may request to cancel an order before it has been processed for shipment. Once the order is shipped, cancellation requests will not be accepted.
1. How to Request a Cancellation - Contact our customer support team with your order details. - If the request is approved, a refund will be initiated as per our refund policy.
2. Cancellation Charges - No cancellation charges apply for requests made before order processing. - If the order is already in transit, standard return policies will apply.
This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://terrific.fit/ (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).
The Platform is owned by TERRIFIC, a company incorporated under the Companies Act, 1956, with its registered office at GROUND FLOOR, 3/59/G14 & G15, The Lagoon, Konaje University Road, Ullal, Dakshina Kannada, Karnataka, 574199 (hereinafter referred to as “Platform Owner”, “we”, “us”, “our”).
Your use of the Platform and services and tools is governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform, including the applicable policies which are incorporated herein by reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such a transaction. By mere use of the Platform, you shall be contracting with the Platform Owner, and these Terms of Use, including the policies, constitute your binding obligations with the Platform Owner.
These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by you that are in addition to or conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
For the purpose of these Terms of Use, wherever the context so requires, “you,” “your,” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
1. To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of our Services and the Platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.
4. The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include but are not limited to the design, layout, look, and graphics.
5. You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
6. You agree to pay us the charges associated with availing of the Services.
7. You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.
8. You agree and acknowledge that the website and the Services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and other policies of such third-party websites. These links are provided for your convenience to provide further information.
9. You understand that upon initiating a transaction for availing of the Services, you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
10. You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, Privacy Policy, and other policies, or your violation of any law, rules, or regulations or the rights (including infringement of intellectual property rights) of a third party.
11. In no event will the Platform Owner be liable for any indirect, consequential, incidental, special, or punitive damages, including, without limitation, damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data, or loss of other economic interests. Whether in contract, negligence, tort, or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty, or otherwise, liability shall not exceed the amount paid by you for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100), whichever is less.
12. Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
13. These Terms and any dispute or claim relating to them, or their enforceability, shall be governed by and construed in accordance with the laws of India.
14. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in GROUND FLOOR, 3/59/G14 & G15, The Lagoon, Konaje University Road, Ullal, Dakshina Kannada, Karnataka, 574199.
15. All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Order Processing
We strive to fulfill orders as soon as you place them. In most cases, your order will be expected to be delivered within 7 business days. Our business days are Monday-Friday.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
And We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.If more than 15 business days have passed since we’ve approved your return, please contact us